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Self-exclusion

Contents
  1. Request it from support
  2. Why human support
  3. Afterwards
  4. How to stick to the break

Request it from support

If play feels out of control, contact the human support team via the help section or [email protected] and ask to suspend the account for a period or close it.

Why human support

The platform advises contacting the human team for case-specific issues instead of the automated assistant - and an exclusion request is a specific case.

Afterwards

Delete the app, keep no booking codes that pull you back to betting, and open no new account.

How to stick to the break

Delete the SportyBet app from your phone and clear the saved login details in your browser. A new account during exclusion is not a solution but a return to the same problem. You are not alone; international organisations such as Gamblers Anonymous support people who struggle.